Delivery times depend on the service selected at checkout and begin once your coffee has been roasted, prepared and dispatched.
We offer Royal Mail 24H and 48H Tracked delivery. These services generally take 1–4 working days after dispatch, although occasional courier delays may occur.
DPD Next Working Day is also available for eligible UK orders, offering an estimated one-hour delivery window.
Please allow approximately 1–2 working days for roasting and preparation before dispatch. Delivery times are estimates rather than guarantees, particularly around weekends and bank holidays.
For full details of delivery options, charges and free-delivery thresholds, please see our Shipping & Delivery page.
Our single 250g coffee bags are designed to fit through most standard letterboxes, making delivery more convenient when you’re not at home. Larger orders or multiple bags may require a parcel delivery.
Our coffee bags are made from PE-EVOH (LDPE 4) material and can be recycled at participating supermarket soft-plastic collection points or through local recycling services that accept this material.
Where outer cardboard packaging is used, it is made from responsibly sourced, FSC-approved materials and can be recycled with household cardboard.
Please remove any non-recyclable labels or components before recycling your packaging.
Our Heritage roastery is a production-only location for now, and not serving coffee or selling retail packs for home at the roastery or our offices. Meetings regarding wholesale or other business opportunities are by appointment only and it’s best if you get in touch using our Contact Form.
We’d love to hear from all our customers. We roast and brew our coffees in a variety of different ways to see how they taste and we always want to hear what you think too. Good or bad, please send us your honest feedback using our Contact Form.
All 250g single-bag orders will fit through most letterboxes. Made of PE-EVOH, the new letterbox bags are fully recyclable. Listed as LDPE 4, like thin plastic shopping bags, you can now drop these off at your local supermarket recycling points, or if your local council accepts 4 LDPE, add it to your recycling!
The outer box is FSC- approved, made from responsibly sourced cardboard, and completely recyclable.
While we find an alternative solution, please remove the label from your bag before adding it to your recycling.
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